Refund and Cancellation Policy

Version 1.0, effective 21 Oct 2026

Free plan

The Free plan costs nothing, so there is nothing to refund.

How paid plans are billed

Paid plans are billed monthly, in advance, through Razorpay (UPI Autopay or card). They renew every month until you cancel.

Cancelling

• Cancel any time by writing to help@shyftaistudio.com or WhatsApp +91 82084 79978. Once the account page has a Cancel button, you can use that too.
• Cancel at least 24 hours before your renewal date to avoid the next charge.
• Your plan stays active until the end of the month you've paid for. After that, your account moves to the Free plan. Your posts stay.
• Cancelling your plan also stops the UPI Autopay mandate. You can also revoke it in your UPI app.

Changing plans

• Upgrade: applies straight away. We'll tell you the amount before you pay.
• Downgrade: applies from your next renewal, so you keep what you've paid for this month.

When we refund

We refund you if:

• you were charged twice for the same month
• you were charged after your cancellation took effect
• you were charged for a plan you didn't choose
• a technical problem on our side stopped us from making posts your plan includes within that billing month. We refund that month's price divided by the number of posts in your plan, for each post not delivered

When we don't refund

• If you change your mind after paying
• For unused posts or limits in a month
• For part of a month after you cancel or downgrade
• If you don't like a post that was delivered. You can ask for changes within your plan's limits.

How to ask for a refund

Write to help@shyftaistudio.com within 30 days of the charge, with your registered email and the Razorpay payment ID. We'll reply within 3 working days. Approved refunds go back to your original payment method within 7 to 10 working days.