Terms of Service

Version 1.0, effective 21 Oct 2026

1. Who we are

Shyft Social is a product of Shyft Studio, a sole proprietorship of Samruddhi Bothara (Udyam: UDYAM-MH-26-1139996), trading as Shyft AI Studio, at 16/3, E-2 Poonam Chambers, Erandwane, Karve Road, Pune 411004. In these terms, "Shyft AI", "we" and "us" mean Shyft Studio. "You" means the person who signs up and the business they sign up for.

By creating an account, you agree to these terms and our Privacy Policy.

2. Who can use Shyft Social

• You must be 18 or older.
• You must own the business you sign up, or have its owner's permission to act for it.
• Keep your login safe. Anything done from your account counts as done by you.

3. What Shyft Social does

Shyft Social is a social media manager you talk to in chat. It reads public information about your business, builds a brand kit, plans your posts, and makes captions, designs and images from your photos or from scratch. You approve each post and post it yourself.

As Shyft Social grows, it may also chat with you on WhatsApp, make reels and videos from your clips, let your staff log in, run more than one brand from one account, and post to your social accounts once you connect them. These terms cover those features when they arrive.

Shyft AI also makes, or may make, other products for businesses, such as tools that create a website, a deck, a proposal, an invoice or notes. If you use one, we can use your brand kit, content and business details from Shyft Social to make those assets for you, so you don't have to set everything up again. These terms apply to those products too, unless a product has its own terms.

4. Plans and payment

• Free plan: 2 finished posts a month. Unused posts don't carry over. We may change what the Free plan includes.
• Paid plans: billed monthly, in advance, through Razorpay. Each plan's posts and limits are shown on shyftai.in/pricing. Prices include all applicable taxes.
• Renewal: paid plans renew every month until you cancel. See our Refund and Cancellation Policy.
• Price changes: we'll tell you before a new price applies to you. You can cancel before it does.

5. Your content

Your photos, videos, logo, brand details and finished posts belong to you.

You let us use, copy, edit, store and process them, and the public information about your business we read for you, only to run and improve Shyft Social, and any other Shyft AI product you use, for you. This includes sending them to the service providers listed in our Privacy Policy. This permission ends when you delete the content or close your account, except for copies kept as our Privacy Policy explains.

We won't use your business, posts or material in our own marketing unless you give us separate, explicit consent.

6. The posts we make

• Once a post is delivered to you, you can use it for your business anywhere.
• AI can come up with similar ideas or wording for other businesses. We don't promise that a post idea is unique to you.
• Generated images can look real but are not photos of your business. Shyft Social marks AI-made images in the chat. Check them before you approve, especially if they show a product.

7. What you are responsible for

• You review every post before you publish it. Check prices, offers, dates, names and any claims.
• You are responsible for what you publish, and for following the law, advertising standards and each platform's rules. Take extra care with health, medical, financial and "best" or "guaranteed" claims.
• You have the right to what you upload. If a photo shows other people, such as staff or customers, you have their permission. For children, you have a parent's permission.

8. What you must not do

• Use Shyft Social for anything illegal, misleading, hateful, sexual or violent.
• Pretend to be another business, or copy its name, logo or brand.
• Upload content you don't have the right to use.
• Scrape, copy or reverse engineer Shyft Social, create accounts in bulk, run scripts against it or overload it.
• Resell Shyft Social without our written permission.

9. What we don't promise

We work hard to make good posts, but we don't promise followers, reach, leads or sales. AI can make mistakes. Shyft Social may sometimes be slow or unavailable, and features may change.

10. Delivering your posts

We promise to deliver the posts your plan includes in each billing month.

• A post counts as delivered once we send it to you, in any form or way: in your chat, as a download, on WhatsApp or by email.
• A post counts as not delivered only if a technical problem on our side stops us from making it within that billing month.
• A post you don't like still counts as delivered. You can ask for changes within your plan's limits.
• Using your plan's posts within your billing month is up to you. Posts you don't use don't carry over, and we're not responsible for them.
• If posts aren't delivered because of a technical problem on our side, we refund the share of that month's price for those posts. See our Refund and Cancellation Policy.

11. Limits on our liability

To the extent the law allows:

• our total liability to you is limited to what you paid us in the 3 months before the claim
• we are not liable for indirect losses, lost profits or lost business, or for anything a social platform does to your account

Nothing here limits liability that the law does not let us limit.

12. Your liability to us

If someone makes a claim against us because of content you uploaded or published, or because you broke these terms, you will cover our reasonable costs.

13. Ending your account

• You can stop using Shyft Social or cancel your plan any time.
• We can suspend or close your account if you break these terms, don't pay, or misuse Shyft Social. Where reasonable, we'll tell you first.
• When an account closes, we handle your data as our Privacy Policy explains.

14. Other services

Instagram, Facebook, Google, WhatsApp and Razorpay have their own terms. We are not responsible for them.

15. Changes to these terms

If we make an important change, we'll tell you by email, WhatsApp or in the app before it applies. If you keep using Shyft Social after that, the new terms apply. If you don't agree, you can cancel.

16. Law and disputes

These terms are governed by Indian law. If you have a complaint, write to our Grievance Officer first. We'll try to settle it within 30 days. If we can't, the courts in Pune, Maharashtra will have jurisdiction. This doesn't take away any right you have under consumer protection law.

17. Contact

help@shyftaistudio.com · WhatsApp +91 82084 79978 · 10 am to 6 pm, Monday to Saturday

Grievance Officer: Samruddhi Bothara, samruddhi@shyftaistudio.com